Privacy Policy

Obsidian Hospitality Management LLC (“Obsidian,” “we,” “us,” or “our”) is committed to protecting your privacy when you visit and/or interact with our website located at www.obsidianhospitalityllc.com
(the “Site”). As such, our privacy practices for the Site are explained in this Privacy Policy (this “Policy”). This Policy outlines how we collect, use, and share information from you when you use the Site.

We may update this Policy from time to time. By using the Site, you (on behalf of yourself and your organization, if applicable) are expressly agreeing to the terms and conditions of the then-posted version of this Policy. If you do not agree with the terms and conditions of this Policy, you must immediately cease your use of the Site.

Our Collection and Use of Personal Information

Personal Information generally means details that can identify you, such as your name, address, telephone number, email address, and other related information. We only collect Personal Information that you voluntarily provide.

You may browse the Site without sharing Personal Information, though certain features or sections may request or require it in order to function properly.

How We May Use Your Personal Information:

Responding to questions, comments, or requests for information.
Adding you to our email communications list.
Verifying your authorization to access the Site.
Measuring performance and improving operations.
Enhancing the content and functionality of the Site.
Troubleshooting technical issues.
Conducting data analysis.
Preventing fraud or abuse of our services.
Operating, maintaining, and improving the Site and services.

Collection and Use of Anonymous Data

“Anonymous Data” refers to information that does not personally identify you, such as clicks, page views, visit duration, IP addresses, referral links, or usage of features and services. This data is automatically collected when you interact with the Site, often via technologies like cookies or web beacons.

We may use and share Anonymous Data at our discretion to operate, maintain, market, and improve the Site and our services.

The Site uses cookies (both session-based and persistent) to recognize your browser and store preferences. Cookies do not collect Personal Information. Pixel tags may also be used by us or our marketing partners to collect Anonymous Data.

You may configure your browser to block cookies; however, doing so may limit your use of certain Site features. Please note that our third-party vendors may respond differently to “do not track” signals.

Sharing of Personal Information

Except as described in this Policy, we do not sell or disclose your Personal Information outside of Obsidian Hospitality Management LLC. We also do not share Personal Information for third-party direct marketing purposes.

We may provide information to trusted vendors or service providers that support Site operations and our business, such as:

Email and communication services.
IT system support and maintenance vendors.
Professional service providers (attorneys, accountants).
Administrative support firms.
Insurance claim processors.
Customer survey providers.
Investigators for legal or safety matters.
Mail carriers for direct correspondence.

We disclose information only as needed and for the purposes specified.

Additionally, Personal Information may be shared if:

Required by law or legal process.
Necessary to protect our rights, property, or personnel.
In response to government or law enforcement requests.
To safeguard the rights or safety of employees, Site visitors, or the public.
During emergencies, at our discretion.

If ownership of Obsidian Hospitality Management LLC changes, Personal Information may be transferred to the acquiring entity.

Review of Collected Personal Information

If you wish to request removal of your Personal Information, please contact us.

Please note that:

We may retain business or transactional records required by law.
Removal does not guarantee complete deletion if data has been shared or legally retained elsewhere.

Response to “Do Not Track”

At present, we do not respond to or process “do not track” signals or similar browser-based requests.

Data Security and Retention

We use industry-standard security measures, including SSL encryption, firewalls, and secured servers, to protect Personal Information during storage and transmission. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

Collected data is retained for as long as necessary to fulfill its purpose, provide services, comply with legal obligations, and maintain business records consistent with applicable law.

Children’s Privacy

The Site is intended for individuals 18 years or older located in the United States. We do not knowingly collect Personal Information from anyone under 18. If such information is provided, we will make reasonable efforts to delete it promptly.

Non-U.S. Concerns

The Site is designed for users located in the United States. If you provide information from outside the U.S., you do so at your own risk and are responsible for complying with local laws. Any data you submit will be transmitted to and stored in the United States.

External Links and Third-Party Sites

The Site may contain links to external websites not controlled by us. We are not responsible for their privacy practices or data handling. You should review the policies of those third-party sites directly.

The Site’s Terms and Conditions of Use are incorporated by reference into this Policy.

Contact

If you have any questions regarding this Policy, please contact us at: jatin.patel@obsidianhospitalityllc.com

Last updated: 14-09-2025